Zarwa Privacy and Policy
The Zarwa Cosmetics values our connection with you and respects your privacy.
The Zarwa Cosmetics brand in the Epidemiology and Laboratory Capacity.”We”, “Us”, “Our”) collects, uses, discloses, and protects your personal information according to this Privacy Policy. Unless otherwise stated, this Privacy Policy is adhered to by all Brands in Pakistan.
Information We Process
The following categories of information about you are ones that we could gather or use. Depending on how you engage with us, we may gather different types of detailed information about you.
- Name, address, phone number, email address, username, and social media handle are examples of personal identifiers and contact details.
- Device identifiers provide details about your device, such as its IP address, MAC address, or other identifiers found online.
- Details about your age, sex, race, and gender, among other things.
- Physical attributes, including skin type, eye color, and hair type and color.
- Commercial data, including your product choices and the goods and services you have bought, returned, or contemplated.
- Your payment method and card details, including the number, delivery address, and billing address, are examples of payment information.
- User Content includes anything you send us, including messages, photos, videos, reviews, articles, and survey answers, among other things.
How we Collect Information
We could get personal data about you from several sources. For example:
- Directly from you, for example, when you buy something from us online or in-store, get in touch with us about a concern or question, use one of our mobile applications or virtual try-on experiences, chat with a live person or an automated virtual agent online, create an account on one of our websites, join our marketing lists or brand loyalty programs, answer a survey, take part in a promotion or contest, schedule an appointment, or sign up to attend an event.
- Through your friends or relatives, for example, when they give you a present or suggest someone.
- From networks and social media portals like Google, Facebook, Instagram, Twitter, Pinterest, and others. In this case, if you connect with us on social media or select to access our websites using your social media accounts, we could get your information from a social media network or platform.
How we use Information
Using the data we possess about you, we could:
- To offer you products and services like order fulfillment and payment processing, account creation, maintenance, and/or upkeep, identifying issues and helping with product recommendations, real-time support through our automated virtual agent and live chat feature on one of our websites with transcripts kept, and managing recent or previous purchases.
- To interact with you, including answering your questions or problems and assisting you with placing a purchase.
- To manage your involvement in promotions, surveys, prizes, special events, or competitions.
- For marketing and advertising purposes, you may get push notifications, emails, texts, postal mail, or other messages in addition to seeing ads on social media and other websites for products and/or offerings that are relevant to your interests.
- To manage improving our business, including research and development, accounting, auditing, quality assurance, processing claims relating to adverse events or products, analytics, and other internal business operations.
How You Control Your Information
Regarding the personal data we possess about you, you have options and rights.
- Rights of Data Subjects: You can have rights regarding your personal data, depending on local legislation. You may be able to, for example, ask to see the personal data we keep on file about you, update and correct any errors, have your personal data destroyed, or have it transferred to another party. When you submit a request, we could take reasonable measures to confirm your identification. Additionally, you might be able to file a complaint with a data protection body.
- Marketing & Advertising choices: You might be able to change your marketing choices through your online account. Additionally, you have the option to request that you no longer receive marketing communications (such as emails, texts, or mail letters) by following the unsubscribe instructions included in those communications. We won’t utilize the associated personal information (such your phone number or email address) for targeted advertising once you unsubscribe from our marketing emails.
- Mobile Device & Browser Preferences: We may ask for your location or to give you push notifications based on the configuration of your mobile device or web browser. Using your device’s settings, you may change your preferences.
How we use information to advertise
Your personal information may be used, disclosed, or processed in any other way by us for various forms of advertising, including targeted advertising, of our goods and services. To deliver adverts on our behalf, we collaborate with outside advertising firms (such ad networks). These advertising companies may gather device identifiers, information about your online or network activity, commercial information, or inferences—such as information about the websites you visit over time and the ads you click on—by using cookies, pixel tags, and related technologies. By modifying your cookie options as outlined in the How We Use Cookies section, you can choose not to have cookies used to generate advertising based on your visits to our sites. Please be aware that even if you choose to opt out, you could still receive adverts from us. However, these ads won’t be tailored to your browsing history or the click as on the commercials, so they might not be as relevant to you and your interests.
In order to display you adverts or assess how successful they are, we also collaborate with other platforms, such as social network sites. Your phone number, email address, and other information could be transformed by us into a unique value, which these third-party sites would then compare to a user’s profile on their platform or to other information they might hold. We are able to show you and other users on these sites adverts thanks to this matching.
How we perfect information
We maintain physical, administrative, and technical security measures to defend against accidental, unauthorized, or unlawful destruction, modification, loss, access, disclosure, or use of the personal information you give. We limit employee and authorized service provider access to personal information to that which is necessary for them to perform their duties.
How long we retain Information
Generally speaking, we keep personal data for as long as it is reasonably required to fulfill the objectives stated in this privacy statement. We consider a variety of variables when deciding how long to keep personal information on file, including:
- The reasons behind the collection of the personal data, such as the provision of our goods and services;
- Your inclinations for marketing and the way you interact with our brands;
- Any restrictions imposed by law or regulation on the personal data; and
- Whether the personal data might be important to us in defending our own legal rights (such as applicable statutes of limitations).
How we treat children information
We do not target or aim our products and services at children; rather, they are made for a wider audience.
Update to our privacy policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our personal information practices. If we make significant changes to our privacy practices, we will post a notice on our websites and note the most recent update date at the top of the Privacy Policy.
How to Contact UsPlease email us at customersupport@localhost if you have any questions or complaints regarding this privacy statement or if you would want to exercise your rights. or over Whatsapp no +92 3263265555